ALL PRICES ONSITE ARE EXCLUSIVE OF VAT - VAT( IF APPLICABLE)  WILL GET ADDED ON DURING CHECKOUT PROCESS!!

Sales items are whilst stock last - we reserve the right to withdraw a product without notice

General Site Contents
Nothing on our site is intended to offend anyone and we aim to ensure that everything on our site is accurate. If you have a problem with anything on our site, please contact us stating what you think is wrong. We will look into all complaints and get back to you by email as soon as we can.

User Comments and Feedback
We also welcome general feedback on our site and welcome any comments you may have. If we believe a response to your comments is required or if you ask for a response, we will endeavour to make this response within 10 working days.

Inaccuracy Disclaimer
We make every effort to portray goods as accurately as possible (in terms of colour(s), sizes, descriptions etc). However, the actual colours you see on our site depend on your monitors settings. We cannot, therefore, guarantee that colours will look excatly as they do on our site.

From time to time there may also be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or amend information at any time and without prior notice (including after you have placed an order).

Bulb information

Though we make every effort to quote for the correct bulbs for each microscope model. You  should always be check voltage/spec of bulb  prior to installation into your microscope. Microscopy Supplies And Consultants Ltd will not be held liable for damage which resulted in the wrong bulb being purchased due to wrong model type shown  next to bulb on website. Some microscope models can also vary. If you find a wrong bulb has been received  - please do contact us and we will arrange an exchange.

Pricing Information
All prices are given in GBP (Pounds Sterling). We reserve the right, from time to time and without prior notice, to amend prices, up or down. However, if you order goods that are later offered at a higher price, you will pay the price at the time of ordering. If you order goods that are later offered at a lower price, you will pay the lower price and a credit note for the difference will be issued.

Health and safety

Risk in products will pass at the time of delivery to the customer. The customer must ensure that the products purchased are in a safe condition and that a safe system of work is in place. The customer is responsible for determining the suitability and specification of products.

The liability of MSACLTD  for any loss or damage suffered by a customer and arising by reason of defects in the products or otherwise howsoever is limited to the invoice price of the products in respect of or in relation to which loss or damage is claimed.

Any liability accepted by MSACLTD  under these terms and conditions is in lieu of any warranty or condition implied by law as to the quality or fitness for any

particular purpose of the products and save as provided in these terms and conditions MSACLTD  will not be under any liability, whether in contract, tort,

breach of statutory duty or otherwise in respect of defects in products delivered or for any injury (other than death or personal injury caused by  MSACLTD

negligence as defined in the Unfair Contract Terms Act 1977), damage or loss resulting from such defects or from any information, service or advice provided

by MSACLTD  or its employees, contractors or agents.

In no event shall MSACLTD  be liable for any consequential loss whether or not resulting from force majeure. The customer indemnifies MSACLTD against any claims from its employees, contractors or agents

Returns/Repairs/Warranty repairs  - -- please note msacltd will not pay for shipping for any goods  returned  back for repair or return.

Shipping

PLEASE NOTE - IF GOODS  ARE NOT IN STOCK,  GOODS WILL BE SENT OUT NEXT DAY DELIVERY OR FIRST CLASS - ONCE THEY ARE IN STOCK.  

FOR GOODS IN STOCK - DELIVERY IS USUALLY WITHIN THE WEEK - ONCE PACKED/CHECKED/PAPERWORK COMPLETED  - THEY ARE SENT OUT USING COURIERS WITH NEXT DAY SERVICE.

BULBS ARE NORMALLY KEPT IN STOCK - MICROSCOPES ARE USUALLY NOT KEPT IN STOCK - PLEASE SEE DELIVERY TIMES BELOW

Order Delivery

. Pleas note that if you have a deadline  - please notify us. We can see what can be done to bring delivery forward.

For goods are not in stock(approx)

Euromex: 1-2 weeks

Bulbs:  1-2 weeks

Microscopes:

Leica: 2-4 weeks

Olympus: 2-5 weeks

Motic: 2-4 weeks

Meiji: 1 week

Objectives for 160 tubelength microscopes: 2 weeks

IMPORTANT:- For International orders, please e-mail or phone before ordering so we can give you a shipping quote.

If ordering via Email, Mail or Fax, please remember to include all relevant information (, models,types, quantity, etc.).

If you are outside the UK we will get in touch to give you Shipping details, including shipping charges. Our prices do not include import taxes/duty or customs brokerage fees.

Payments

We accept UK postal orders, cashiers checks, bank drafts and credit card payments via internet. We accept the following credit cards:
· Visa
· MasterCard
· Switch
· Solo
· Visa Electron

If we are unable to process your credit card, please check your details (card number, expiry date, name and address, etc.) to ensure you have entered them exactly as they appear on you credit card/statement. Please refer to your credit card issuer if the problem persists.

Please Note: We accept personal or company checks from the UK only.

DO NOT SEND CASH!!
Not only is this unwise but it is also unsafe. If you have no other alternative, you may send cash AT YOUR OWN RISK. However, we cannot be held responsible for lost payments.

30 day accounts: once you get to payment section, please click on this - you will then be linke dto a printable order form. this you can print and fax or post to us. Once goods have been sent out - we will invoice and you can then settle by your normal means( bacs or cheque)

For new accounts - please do email us and we will contact you back.

Damage in transit

In If anything has been damaged in transit, please inform us in writing within 2-3 of delivery.

Please Note
When you sign for delivery of goods, you are not merely signing for receipt of goods but receipt of goods in an undamaged condition. It is therefore in your own interest to ensure your delivery is in good condition. The courier should not object to you inspecting the goods.

Cancellations
We only sell items that meet our high standards for both workmanship and value for money. Everything should be in new condition and fit for purpose, except those items stated as in used condition. Used items are sold as described but they will match the description we give them.

If you cancel your order before despatch, there is normally no charge. However, cancellations after your card has been charged will incurr a 10% transaction charge. It is, therefore, in your own interest to ensure the goods you order are what you want. If in any doubt, please email or phone to clarify any detail before placing your order.

Any refunds can only be refunded into the same card payment is taken from.

Returning or Exchanging Items by Mail:

Returns Instructions.

1. Please keep a copy of the invoice for your records.
2. IMPORTANT: Please contact us - before any goods are sent back - we will then give a returns number.
3. Circle the item(s) that you are returning or exchanging and on the bottom of the invoice, state the reason for the return.
4. State whether if you want a credit to your credit card or if you want an exchange.
5. We will send exchange goods to the original delivery address unless otherwise.
   stated.
6. Wrap and seal your return(s) securely, in the original packaging where possible. Packages must be returned prepaid. We do not accept C.O.D. deliveries.

Send returns to:

Microscopy Supplies And Consultants Ltd
6a Carneil Road, Carnock, Fife, KY12 9JH UK

Shipping charges will not be refunded.

Guarantee
All microscopes(new), hardware(excl bulbs and burners and second hand equipment) are supplied with a 12 month guarantee against defective workmanship. Some manufacturers may be longer.  Should you experience any problems with workmanship or quality, please contact us as soon as possible by email or phone.  Info on second hand warranty info will be given by email or phone ( will depend on outfit).

Please note   - on  warranty repairs and exchanges,or cancellations   delivery costs will be chargeable..

Please Note
This guarantee does not cover misuse of goods. The things we sell are fit for the purpose stated only. Please read all lables provided on products for useage information.

Your statutory rights are not affected.

Credit Card Safeguard
All credit card transactions are carried out via a secure connection . We do not hold credit card details on our own

 .